FAQs

General

How do your promotions work?

Promotional discounts are applied to items based on items in your cart. Frames and sunglasses marked at Final Sale are notated with promotional pricing on our site. Final sale frames cannot be returned.

How do I apply your current promotion?

Use ACCESS20 to apply 20% off accessories, when combined with eyewear (minimum $200 purchase). Offer ends May 14th at midnight, EST.

How does returns on promotional pricing work?

For items purchased as part of our Mother's Day promotion, 20% off accessories when purchased with eyewear, if the eyewear is returned during our return window, the 20% off discount will be removed from your accessory purchase.

Items purchased as part of our promotional Mother's Day sale are still returnable within the return window as long as they are returned within our guidelines. Read more here.

Other

Please direct press inquiries or any other requests to team@hellovisionist.com.